Answers to the questions we hear most. Can’t see yours? Give us a call.
Do you charge a call-out fee?
Our call-out fee is [$XX] and includes the first [30 minutes] on site. We always confirm the price before starting any work.
Will I get a safety certificate?
Yes. For prescribed electrical work we issue a Certificate of Electrical Safety, lodge it with Energy Safe Victoria and send you a copy.
How often do rental properties need an electrical safety check?
In Victoria, rental providers must have an electrical safety check done by a licensed electrician at least every two years. We provide a written report for your records.
Can you install an EV charger at my home?
Yes. Most homes suit a 7 kW single-phase charger. We check your switchboard and supply first and tell you if anything needs upgrading.
How do I know if my switchboard needs upgrading?
Ceramic fuses, frequent tripping, scorch marks or no safety switches are common signs. We can inspect it and give you a fixed price.
Do you do emergency call-outs?
[Confirm with the client.] Yes, we take emergency call-outs after hours and on weekends.
Do your prices include GST?
Yes. All prices on this site are in Australian dollars and include GST.
Which areas do you cover?
Melbourne’s north and west. See our service areas for the full list.